Privacy Policy

Privacy Policy

Effective Date: August 18, 2024

WeFlow Pressure Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from visitors to our website and clients who use our pressure cleaning services.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you fill out a form on our website, contact us, or book a service, we may collect personal information such as:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address

• Service-Related Information: This includes information related to the specific services you request, such as the type of pressure cleaning, your property details, and any special requirements.

• Payment Information: We may collect payment information such as credit card details, bank account information, and billing addresses when you make a payment for our services. Payment processing is handled by a third-party service provider, and we do not store your credit card information on our servers.

• Automatically Collected Data: We automatically collect certain data when you visit our website, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Tracking Data
  • Time and Date of Visit
  • Pages Visited on our Website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and requests
• To provide, improve, and personalize our pressure cleaning services
• To process payments and send invoices
• To send you service updates, reminders, and marketing communications
• To analyze website usage and improve the functionality of our site
• To comply with legal obligations

3. How We Share Your Information

WeFlow Pressure Cleaning does not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, customer support, website hosting, and email communication.
• Legal Requirements: If required by law or in response to a valid legal request, such as a court order, we may disclose your information to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your interactions with our site. You can choose to disable cookies through your browser settings, but doing so may limit some functionality on our website.

5. Data Security

WeFlow Pressure Cleaning takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and secure payment gateways to safeguard your data. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

• Access and Correction: You may request access to your personal information and correct or update any inaccuracies by contacting us at the details provided below.
• Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. WeFlow Pressure Cleaning is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites before providing them with your information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

WeFlow Pressure Cleaning reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of our website or services after any changes to this policy will constitute your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

WeFlow Pressure Cleaning
Rex Rd, Georges River NSW 2198
Phone: 0400 211 471
Email: info@weflowpressurecleaning.com.au